Terms and Conditions

1.   Appointments will be made via phone, text or email. 

2.   Fees can be paid by cash or bank transfer.

3.   I kindly ask that fees are either paid at the end of the session or within 24 hours after the appointment. 

4.  24 hours notice is required to cancel an appointment, any less than this or in the event of a missed appointment you will be charged the full fee for that session. 

5.   If I have to cancel an appointment for any reason no charge will be made and I will ensure to rebook you as soon as possible. 

6.   I charge 50p a mile for visits that are over 5 miles away from West Bridgford. 

7.  If a block booking has been arranged the full amount will be payable upfront before sessions can commence.

8.   A full physiotherapy assessment will be carried out before a treatment plan can be devised. In the case that I feel my services are inappropriate for you at this time you will be charged the initial assessment fee and no further appointments will be made.

9.   All information is taken digitally and personal information is kept on a password protected device.

10. I am registered with the Information Commissioner’s Office and comply with the Chartered Society of Physiotherapy’s codes of conduct.

11. You have a right to request a copy of your physiotherapy notes.